FAQ’s

What times do you have available?

Our operating hours are:

Monday 9:00am – 8.00pm
Tuesday 9:00am – 8.00pm
Wednesday 9:00am – 8.00pm
Thursday 9:00am – 8.00pm
Friday 9:00am – 7.00pm
Saturday 8:00am – 4:00pm
Sunday 8.00am – 1.00pm

For specific class times, admin@ebswim.com.au

What times do you have available?

Our operating hours are:

Monday 9:00am – 8.00pm
Tuesday 9:00am – 8.00pm
Wednesday 9:00am – 8.00pm
Thursday 9:00am – 8.00pm
Friday 9:00am – 7.00pm
Saturday 8:00am – 4:00pm
Sunday 8.00am – 1.00pm

For specific class times, admin@ebswim.com.au

What are your term dates?

Currently in Term 3, the last class is Sunday 26th of September.

Term 4 dates: 4th October – 19th December Inclusive.

* We do not run with school dates, our terms are 11-12 weeks.

How long are the classes?

All classes run for 30 mins

How many children in the class?

Our small class sizes (maximum 6 pupils) ensure you get plenty of 1:1 teacher time.

When can we start?

Whenever you are ready from 3 months old. You don’t have to wait until the start of the next term.

Do I have to get in the water?

As much as we love to cuddle babies, you are their best teacher in the water. We teach you the techniques which you then do with your child.

(Once your child reaches a level of independency in the water, we’ll take their classes and you can stay dry.)

How WARM is the water?

All classes are run from our purpose built 15m x 5m, 34 degree heated indoor pool in Kilsyth, Victoria.
The perfect temperature for babies and parents provides the opportunity to build a healthy and loving relationship for you and your child(ren) over the weeks, terms and years.

What to expect from our Teachers?

Our Teachers are very consistent and committed to teaching their allocated shifts. Often they are past parents of the program. They also complete the industry qualification of Austswim in addition to our own specialist training for babies and parents which has evolved well over 30 years!

How long is the Term?

Usually we have 12 week terms. Instead of School Holiday Programs we continue the school term into part of each school holidays.

Make up policy?

All make-ups are booked by the parent on-line through the CUSTOMER PORTAL. You have up to 90 days to use the make up lesson.

For more policy details, please visit our T&C below.